Generate greater efficiency in customer service processes by centralizing important information. Have a single information repository to validate data related to the status of “cesantías” (a saving fund that people can access when their job contract ceases), voluntary and mandatory pensions, all of this, while improving the user experience.

We created a solution implemented on a reactive architecture and developed it with state-of-the-art technological tools. We migrate the data contained in multiple sources to a non-relational database. This challenge was overcome by executing the migration iteratively and incrementally, with a rigorous quality and measurement process. This solution became the centralized and approved source of information for the company, generating: greater efficiency in customer service processes, updating data, and sending extracts and certificates, allowing a unified display of the information and reducing operating costs.